COVID-19 important information

The outbreak of novel Coronavirus or COVID-19 has changed the way we operate however our priority continues to be to care for our patients, staff and local community in a safe environment.

Please ensure you notify our staff when booking an appointment if you have a cough / cold / flu-like symptoms, and they will give you further guidance.


What is coronavirus?

Coronaviruses are a large family of viruses that cause respiratory infections. These can range from the common cold to more serious health conditions.

COVID-19 is the disease caused by a novel coronavirus which was first reported in December 2019 in Wuhan City, China.

What are the symptoms of COVID-19?

Symptoms of COVID-19 can range from mild cold like symptoms to pneumonia. Some people will recover easily, and others may get very sick very quickly. Currently there is no vaccination for COVID-19.

Use the HealthDirect coronavirus (COVID-19) symptom checking tool to see whether you should seek medical attention.

What you can do to protect yourself and others?

To stop the spread of COVID-19 people with even mild symptoms of respiratory infection should get tested.

These actions will help reduce the risk of you getting COVID-19

  • Practise good hygiene: this will protect against infection and prevent the virus spreading. This includes washing hands with soap or alcohol based sanitiser often and thoroughly, sneezing or coughing into your elbow, disposing of used tissues into a bin, avoiding touching your face, regularly cleaning commonly touched objects and surfaces and ventilating your home or workspace.
  • Social distancing: this is also called physical distancing. Avoid close contact with people you do not live with. Do not shake hands, hug or kiss as a greeting, and where possible keep a distance of 1.5 metres between you and others.
  • Government instructions: follow the NSW state government rules about gatherings, self-isolation, wearing of masks and quarantine.
  • Flu vaccination: to reduce the likelihood of getting a severe case of the flu. The flu and COVID-19 both affect the respiratory system so vaccinating against the flu will reduce the risk of a very dangerous double-up of flu and coronavirus.
  • COVID-19 vaccination: COVID-19 vaccinations are proven to reduce the frequency and severity of COVID-19. Both AstraZenica and Pfizer vaccines are available through our practice.
What should I do if I have COVID-19 symptoms?

You should isolate and arrange a COVID-19 test.

We can provide telephone advice but not face-to-face care until you are out of isolation.

Rapid Antigen Tests (RAT) tests are not reliable at excluding COVID so we may prefer to deliver care by Telehealth even with a negative RAT test.

If you are over 70 or at higher risk you may be eligible for antivirals.

If you are having severe headaches or dizziness, difficulty breathing or have pain in your chest, call Triple Zero (000) straight away and tell the ambulance staff that you have been diagnosed with COVID-19 or are awaiting a result.

National Coronavirus Helpline

Call 1800 020 080 if you require more information about coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.